Introduction

This agreement contains the complete terms and conditions that apply to the client (“you,” “your”) when accessing the Am Home Services’s website, entering our premises, or purchasing/ordering any of our products or services. By visiting, browsing, or purchasing from this website, you agree to be bound by these Terms of Use and to comply accordingly.

This agreement describes and encompasses the entire understanding between Am Home Service’s and the client. It supersedes all prior or contemporaneous agreements, representations, warranties, and understandings with respect to this website, its content, and the products and services provided by or through it.

We reserve the right to amend, update, or otherwise modify this agreement at any time without prior notice. The latest version of the agreement will always be posted on this website, and it is your responsibility to carefully review these Terms before making use of the Am Home Service’s website or services. Continued use of our site constitutes acceptance of any modifications. If you do not agree, please refrain from using our website or services.

1. Ownership of the Site & Intellectual Property

• This website, including all content, graphics, product descriptions, software, logos, and designs, is the property of Am Home Services Pty Ltd. and is protected under South African copyright and intellectual property laws.
  
  
• All trademarks, trade names, and logos are owned by us and may not be used without written consent.
  
  
• Visitors are granted a limited, revocable, non-transferable license to use the site for personal, non-commercial purposes.
  
  
• Any attempt to reproduce, distribute, publish, modify, or create derivative works from site content without our authorization is strictly prohibited.
  
  

2. Eligibility & Use of the Service (Store)

• You must be 18 years or older (or of legal majority in your jurisdiction) to make purchases.
  
  
• You agree not to misuse the website, including attempts to hack, disrupt services, mine data, or engage in fraudulent activity.
  
  
• We reserve the right to suspend or terminate any account that violates these Terms.

3. Product Information & Availability

• We strive to ensure that all product descriptions, images, and pricing are accurate. However, errors may occur, and we reserve the right to correct inaccuracies.
  
  
• Due to the nature of furniture manufacturing, minor variations in color, grain, texture, and dimensions may occur. These do not constitute defects.
  
  
• Product availability is not guaranteed, and items may be withdrawn at any time.

4. Orders & Acceptance

• Placing an order through our website constitutes an offer to purchase.
  
  
• An email confirmation will be sent once your order is received. This is not acceptance of the order. Acceptance occurs when we dispatch the item(s).
  
  
• We reserve the right to refuse or cancel orders due to stock shortages, pricing errors, payment issues, or suspected fraudulent activity.
  

5. Pricing & Payment

• All prices are listed in South African Rand (ZAR) and include VAT unless stated otherwise.
  
  
• We accept various payment methods, including  credit/debit cards, EFT, and methods offered by  PayFast.
• Payment must be cleared before orders are processed.
  
  

6. Delivery & Shipping

• Standard delivery timeline: within 10 business days from order confirmation. Delays may occur during peak seasons or for custom orders.
  
  
• Delivery areas are limited to South Africa. Additional charges may apply for remote or outlying areas.
  
  
• Customers are responsible for providing accurate delivery addresses and ensuring access for large furniture items.
  
  
• Missed or failed deliveries may result in additional redelivery fees.
  

8. Warranties & Quality Guarantee

• We guarantee that our furniture is free from manufacturing defects for a period of 6 months from delivery.
  
  
• This warranty covers workmanship and structural defects but excludes:
  
  
• Normal wear and tear.
  
  
• Damage caused by misuse, neglect, accidents, or modifications.
  
  
• Improper assembly, cleaning, or maintenance.
  
  
• Remedies may include repair, replacement, or partial refund at our discretion.
  
  

9. Limitation of Liability

• To the maximum extent permitted by law, Am Home Furniture shall not be liable for indirect, incidental, or consequential damages, including loss of income, business interruption, or property damage.
  
  
• Our liability is limited to the value of the product purchased.
  
  
• We are not responsible for damages caused by improper handling, misuse, or failure to follow care instructions.
  

10. User Accounts & Security

• Customers may create an account for faster checkout and order tracking.
  
  
• You are responsible for safeguarding login credentials.
• Unauthorized use of your account must be reported immediately. We are not liable for damages arising from unauthorized account access.
  
  

11. Modification of Terms & Site Updates

• We may update or modify these Terms at any time without prior notice.
  
  
• Changes take effect immediately upon posting to this page.
  
  
• Customers are encouraged to review Terms periodically. Continued use of the site constitutes acceptance of modifications.

12. Termination of Contract

• We may suspend or terminate access to the website or cancel orders if these Terms are breached.
  
  
• Customers may terminate by discontinuing use of our services.
  
  
• Termination does not waive obligations or liabilities incurred prior to termination.
  

13. Third-Party Links & Services

• Our website may contain links to third-party sites. These are provided for convenience only and are not endorsements.
  
  
• We are not responsible for the content, privacy policies, or practices of third-party websites.
  

14. Indemnification

By using this website, you agree to indemnify and hold harmless Am Home Services Pty. Ltd, and its affiliates from any claims, damages, or expenses arising from your breach of these Terms or misuse of the website.

15. Governing Law & Dispute Resolution

• These Terms are governed by the laws of the Republic of South Africa.
  
  
• Any disputes shall first be attempted through amicable negotiation
• If unresolved, disputes will be referred to arbitration or adjudicated in the competent courts of South Africa.
  
  

16. Force Majeure

We will not be held liable for failure to perform obligations due to events beyond our control, including natural disasters, strikes, supply chain disruptions, pandemics, or government restrictions.

17. Contact information

For questions, complaints, or support, please contact us at:

Am Home Services Pty. Ltd.
Email: amhomewebmanager@gmail.com