Last Updated: 26 September 2025

At Am Home Furniture, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, enter our premises, or purchase from us.

By using our website or services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you interact with us:

• Personal Information: Your name, contact details (phone number, email, physical address), billing information, and delivery details.
• Account Information: If you create an account, we may collect your username, password, and purchase history.
• Transaction Details: Payment information and records of purchases or returns.
• Technical Data: IP address, browser type, operating system, cookies, and browsing activity on our website.
• Communications: Any correspondence between you and Am Home Furniture, including emails, messages, or queries submitted through our website.
  

2. How we Use Your Information

Your information is used to:

• Process and deliver orders.
• Confirm payments and issue invoices.
• Communicate order status, shipping updates, and after-sales support.
• Respond to your inquiries and provide customer service.
• Improve our products, website experience, and services.
• Send marketing material or promotions (only if you have opted in).
• Comply with legal, tax, and regulatory obligations.
  

3. Sharing of Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your data with:

• Service Providers: Delivery couriers, payment processors, IT support, or marketing platforms who assist in fulfilling orders and operating our business.
• Legal Requirements: Authorities, regulators, or law enforcement agencies when required by law.
• Business Transfers: In the event of a merger, acquisition, or sale of the business, your information may be transferred as part of the business assets.
  

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking tools to:

• Enhance user experience.
• Remember your preferences and shopping cart contents.
• Analyze website performance and improve services.
• You can disable cookies in your browser settings, but this may affect site functionality.
  

5. Data Security

We take all reasonable technical and organizational measures to protect your personal data from loss, theft, misuse, unauthorized access, or disclosure. This includes secure servers, encrypted payment processing, and restricted access to personal information.

6. Your rights Under POPIA

As a South African consumer, you have the right to:

• Access the personal information we hold about you.
• Request corrections or updates to inaccurate information.
• Request deletion of your information, subject to legal obligations.
• Withdraw consent for marketing communications at any time.
• Lodge a complaint with the Information Regulator of South Africa if you believe your privacy rights have been violated.
  

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law (e.g., tax and accounting records).

8. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors.

9. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date. Continued use of our website constitutes acceptance of the updated policy.

10. Contact information

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:

Am Home Services Pty. Ltd.
Email: amhomewebmanager@gmail.com